Data-Frame

08452 668 997

Privacy Policy

data frame

DATA-FRAME Solutions Limited is committed to preserving the privacy of all visitors to www.data-frame.com. Please read the following privacy policy and our website terms of use www.data-frame.com to understand how we use and protect the information that you provide to us.

By registering or placing an order on this site, you consent to the collection, use and transfer of your information under the terms of this policy.

For the purposes of the Data Protection Act 1998 (the Act), DATA-FRAME is registered as the Data Controller.

  1. INFORMATION THAT WE COLLECT FROM YOU

    When you visit, register or order products or services on www.data-frame.com you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information. We may also collect information about your usage of our website as well as information about you from e-mails or letters you send to us or from telephone conversations with us.

  2. USE OF YOUR INFORMATION

    1. Your information will enable us to provide you with access to all parts of our site and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.
    2. In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the site or our services. Further, where you have consented, we might also use your information to let you know about other products and services which we offer which may be of interest to you and we may contact you by post, telephone or fax, as well as by e-mail. If you change your mind about being contacted in the future, please let us know.
  3. DISCLOSURE OF YOUR INFORMATION

    1. The information you provide to us will be held on our computers and may be accessed by or given to our staff working in the UK and third parties including companies within the DATA-FRAME Solutions Limited group who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our site to third parties but this will not include information that can be used to identify you.
    2. Where you have consented when providing us with your details, we may also allow carefully selected third parties, including other companies in our group, to contact you occasionally about products and services which may be of interest to you. They may contact you by post, telephone or fax, as well as by e-mail. If you change your mind about being contacted by these companies in the future, please let us know.
    3. Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
    4. Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
  4. SECURITY AND DATA RETENTION

    We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information in accordance with the terms of any contract you have entered in to with us or for a reasonable period or as long as the law requires.

  5. ACCESSING AND UPDATING

    You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.

  6. CHANGES TO OUR PRIVACY POLICY

    Any changes to our privacy policy in the future will be posted to the site and, where appropriate, through e-mail notification.

  7. CONTACT

    All comments, queries and requests relating to our use of your information are welcomed and should be addressed to Wendy Isaacson, DATA-FRAME Solutions Limited, Polkeris, Gover Hill, Mount Hawke, Cornwall, TR4 8BH or info@data-frame.com Tel 08452 668 997.